Frequently Asked Questions
How much is delivery?
Delivery is free with a minimum spend of $350.
For orders below $350, we charge a fee of $35.
How long will it take for my order to arrive?
Orders before 10 a.m. are delivered the same day, six days a week.
Orders after 10 a.m. are typically processed within a day and you will receive your order the following day.
For special requests, please leave a note at checkout or contact us directly at +65 6299 9300.
Do you ship internationally?
At present, we are only able to ship within Singapore.
How can I track my order?
Once your order is ready for delivery, we will send you an email to inform you that it has been dispatched from our warehouse.
Please call or e-mail us at firstname.lastname@example.org if you wish to check on the status of your delivery.
What do you mean by cold-chain delivery?
All our wines regardless of price are imported, cellared, and delivered from vineyard to doorstep in a temperature-controlled environment.
This means that our wines are kept at optimum levels of 12-15ºC during shipment, preserving all flavours and aromas.
Can I purchase a bottle as a gift for someone else?
Yes. A gift from Taste of Tradition comes exquisitely wrapped in tissue; encased in our exclusive Cellar Flask, a double-walled, high-density container that keeps the wine at an optimum temperature for a few hours.
Please e-mail or call us if you require further information.
What forms of payment do you accept?
We accept Visa and Mastercard on our website.
To make a payment by cash or bank transfer, please call or e-mail us.
We also accept all major debit and credit cards onsite.
Sell on TOT
I want my wines to be featured on TOT. What can I do?
Please contact our Buyer at email@example.com.
Do you sell wines to the trade?
If you are interested in using Taste of Tradition for your business needs, please contact our Sales Team.