FAQ

Acceptance of these terms
These Terms & Conditions apply to members of the monthly subscription service (TOT wine club)

 Age Restriction
You must be aged 18 or older to buy alcohol. By signing up to a wine subscription or placing an order with us you are confirming you are aged 18 or older.

Subscription
TOT Wine Club is a monthly subscription and we encourage you not to cancel your subscription. Cancelling your subscription will incur a fee of $50.

You may request to skip a delivery. Requests for skipping a delivery must be made before the 15th of the previous month, otherwise you will be charged for that month.

Payment
By subscribing to a monthly plan, you agree that your payment card will be charged at the time of purchase for your first box. For all following boxes you will be charged shortly before delivery which is by the third week of each month.

Shipping and Delivery
The wine is shipped and delivered to your doorstep by cold chain by Taste of Tradition staff. The box will be delivered to you by the first week of the month, typically between the 1st-7th. You may request for a specific date.

Satisfaction Guarantee
We value your feedback and use it to customise your bags based off your palates. Deluxe members may request for the same wines received in previous deliveries, and choose between mixed or all-red bags.